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Store Policy

Customer Care

Please email us on and we will answer any queries and questions within 5 working days.

We are also available on phone Monday to Friday 9 am to 5 pm UK on +44 7865189840. If unanswered, please leave a voicemail with your contact details and we shall get back to you at the earliest opportunity.

Privacy & Safety


Email Communication
When you subscribe to our newsletters, we will store any information you provide us with in order to provide you with news and information on the brand. If you would like to unsubscribe to our emails, simply click the "unsubscribe" button on any email you receive from us. Alternatively, you can contact us

Third Parties
We will not share any of your information with any third parties unless we are required to do so in connection with a legal claim, government request or investigation.

Changes to our Privacy Policy
We will continue to grow and improve our services, we may review and revise our Privacy Policy every so often. We advise that you take a look at our Privacy Policy from time to time to make sure you're up-to-date with any changes. If there are any significant changes to our Privacy Policy, we will notify all customers who have opted in to be contacted by Body by Organic Limited via the email provided.

Contact Us
If you have any questions or would like any further information regarding our Privacy Policy, please email us at or via our live chat.

Returns policy


We respect your statutory rights to a refund within 28 days of receipt of goods, provided they are returned unopened and unused within this time frame and purchased directly online from Body by Organic Limited. If you receive an item which is damaged or if there is a problem with the product, please email us at with your order number, description of the issue and photograph. Please note that we do not accept refunds and returns due to skin allergies, conditions or unsuitability of the products. Please check the ingredients before purchasing our products, which are all available on the product pages on our website, and conduct a patch test prior to use. Shipping and handling costs are non-refundable.

We believe you will be delighted with your purchases from Body by Organic limited , but there may be occasions when you feel it necessary to have a query or return a product.


Please email us on info@bodybyorganic.comand we will answer any queries and questions within 5 working days. 



Free UK Mainland Delivery for orders over £50.00.

3-5 Working Days Standard UK Delivery £4.99.

Next Working Day Delivery :

£6.99 signed for by 1st class post via Royal Mail.

Payment Methods

All major Credit / Debit Cards

Customer care
Privacy & Safety Policy
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